P8

Witness statement
Learner name liam hind
Qualification
Unit number and title
Assignment
Description of activity undertaken (please be as specific as possible)
Using the computer system provided, carry out the following routine maintenance: • Create a file structure under user as follows  A folder labelled with your name and within this folder create 3 folders labelled Home, Work and Study YES  • Configure the operating system to perform the following: YES • back-up procedures YES • automatic scheduling and deletion of unwanted data YES • archiving YES • defragmentation YES • deleting temporary files YES • Cleaning keyboard, mouse, display screen of the computer provided YES • replacing consumables printer paper in the printer provided YES  • replacing the damaged mouse YES
Assessment and grading criteria
Task 4. undertake routine maintenance tasks on a standalone computer system. P8
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place i witnessed liam create the file structure and configure the operating system on his own computer he also set a backup for the system and scheduled defragmentation to clean unwanted data he archived the data and did a disk clean up to delete temporary files he replaced his printer paper and ink and changed the mouse connected to the computer
Witness name			Job role
Witness signature	sven gadsden		Date
Assessor name
Assessor signature			Date

P7

test	expected outcome	actual outcome	action required
software applications open and work as intended i will test this by opening Microsoft word and time how long it takes to open	when i open word the software will open fast and correctly	i clicked to open word and it was open in 4 seconds looking online this is the correct boot time for this program	there is no action required because this software workes correctly
default folder settings are correct i will open a folder and see if it takes me to the correct location		i clicked a folder called my music and it took me to the correct place this shows that the folders are working correctly	there is no action required because my folders are working correctly
desktop shortcuts go to the right place i will click on the google chrome desktop shortcut to see if the program will open	when i open the shortcut it will take me to the correct location / program	i clicked on the Google chrome shortcut on my desktop	there is no action required for this because the shortcut worked correctly
the correct device drivers are installed i will try to use a external device that will not work if the device drivers are not installed correctly	i will use the printer and this will show if the drivers are working	i tried to print a A4 sheet from the printer and i could not find the printer as a selection	i will need to find the device drivers for this printer and i will be able to use it when the drivers are installed
the correct paper sizes are set for printing i will click to print a A4 sheet and see if it prints on the correct size paper	i will be able to print out a A4 sheet	i printed the A4 sheet from my computer and it was correctly printed and it was on A4 paper so the printer settings were correct	because this worked i do not need any actions for the printer
menu options work as intended i will access multiple files and folders on the menu to check that it all works correctly	i will access folders and programs through the menu	when i access the start menu the options given are all there and work correctly so i can access the programs and folders with ease	the menu worked as intended and it requires no further action
the correct date and time are set i will look at the time and date in the settings and check that they are correct	i will look at the clock and calender in the bottom right of the computer and it will be the correct time and date	after looking at the clock and calender the time was right but the date was wrong	i went into the control panel and i accessed the system settings this is ware i was able to change the time and date so it works fine now

P6

Witness statement
Learner name Liam Hind
Qualification		BTEC National 1st certificate in IT
Unit number and title		Unit 2 computer systems.
Assignment		Set up and maintain a computer system
Description of activity undertaken (please be as specific as possible)
Task 2 (P6) Using the computer system provided: Change the icon size to large Change the font size to large colour/background to red
Assessment and grading criteria
P6.configure a computer system to meet user needs
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place
A stand alone computer was set up in IV6. The listed system changes were made under supervision. liam went onto the computer menu and accessed the slider on the top right so he was able to change the icon size and he went into the control panel so he could increase the font size and through the control panel he changed the background
Witness name			Job role
Witness signature			Date
Assessor name
Assessor signature			Date

M1

Functions	Windows XP	Mac os
machine and peripheral management	On windows you can access your peripherals through the my computer page and this makes it very easy to find them and see how much space they have	On mac the peripherals will show up on your desktop and you will be able to see them but you will have to click on properties to see how much space they have remaining

security

On windows you have the windows essentials pack that is very good for protecting your computer and informing you what is wrong and you can still use the popular anti-viral software such as Norton

On mac you can have any of the popular anti-viral software and that can protect you the same as it would on pc so you can have the same protection on both

file management

I personally prefer the file management on pc because I find it is very easy to use and how you can have access to all of you files through the my computer panel that I find is more accessible to use than the macs finder and you can have your files on your desktop

The mac has the finder that lets you have access to all of your files and through this you can get to your folders and sub folders with ease and you still have the option to have your files on your desktop also

device drivers

the device drivers can update when new hardware is connected such as a keyboard

on mac the device drivers needed has to be the mac os drivers so they can sometimes be a bit harder to find

features	Windows XP	Mac os
ability to customize	On pc you have the option to full customise your computer with ease because they have been made so they are easy to open and most of the parts can be unplugged and a now piece of hardware can be plugged	The Mac can be customised but it is a lot harder to do so it is more of a specialist job so you will have to put it into the shop most likely if you wanted the ram to be increased or a bigger hard drive

P5

Thursday, 16 May 2013

P5

+                                                Witness statement
Learner name		liam hind
Qualification		BTEC National 1st certificate in IT
Unit number and title		Unit 2.2
Assignment		Set up and manage a computer system
Description of activity undertaken (please be as specific as possible)
After making a successful start in your role as an IT trainer for the IT Support Department of RS Components, you have been have been asked to prepare training material of a more advanced and practical kind. Before you are allowed to do this you are required to prove your abilities in hardware and software upgrades. Task Achieved Date achieved Connect a monitor to a computer yes 09/05/13 Connect a keyboard to a computer yes 09/05/13 Connect a mouse to a computer yes 09/05/13 Demonstrate where the graphics card is installed yes 10/05/13 Install MS Office 2003 yes 13/05/13 Install MS security essentials yes 13/05/13 Create a user account yes 13/05/13 Configure system software, application software and documents yes 13 /05/13
Assessment and grading criteria
P5 set up a standalone computer system, installing hardware and software components [SM3] For P5, learners must install at least one hardware and one software component in a stand-alone system. This is best evidenced with a witness statement or observation record and screen shots. Learners must use suitable safety equipment/tools and pay due regard to health and safety issues.
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place
Describe how your peer achieved the above criteria; explain where you witnessed the activity. I witnessed Liam complete the first three at the start of the lesson and he used the usb inputs in the back of the computer. He explained that the graphics card had to be behind the VGA input so it connects properly. Installing MS office and essentials was easily achieved as he went onto the Microsoft website to download Microsoft essentials. He then continued to download office off a memory stick. After all the downloads he then created a user account on the computer by opening control panel then selected user accounts and then from there created a new account. Then Sven made software’s like Microsoft PowerPoint and ect easy to access through making desk top access points. Then created new files on his desktop then was able to name the file and continue to be other files and documents in that file.
Witness name	sven gadsden		Job role
Witness signature			Date	15/05/13
Assessor name	Chris Sumpter
Assessor signature			Date

P3

explain the purpose of different software utilities

Drive formatting

when you format a drive you are removing all data on your computer so it will be back to the out of box state with nothing but your operating system on it this way you can solve problems that are affecting your computer like viruses that you are struggling to remove
security virus protection and firewalls

virus protection software
virus protection software will help protect your computer from viruses because it can help you in many ways for example you can have some of the software that focuses on protecting you online and stopping you from accessing dangerous sites that may cause a treat to your computer and another part of your software could focus on the computer and the files and it can find infected files and remove them or store them in the virus vault so they can not be accessed or infect your computer anymore the virus vault is were your infected files are stored this way the software will be protecting your computer from the files and making it so the files can not infect anymore of your computer

firewalls
the firewall a computer helps stop people such as hackers from accessing your computer were they might gain access to data such as bank details so the fire wall can protect you wail browsing the Internet

clean up tools for removal of cookies Internet history and defragmetation

cookies
cookies are data that goes from site to sight with you so the computer will start to understand what you like for example you can have a sight you visit regularly and the computer will ask if you want to store the password and if you do it will store it in the cookies so the computer will be able to let the website access that information and if you are looking at a product on a site such as a dvd like the amazing spider man advert and you go on to a buying site like amazon the computer will be able to make that product a suggested buy so it know what you want to buy

defragmentation
when you defrag a computer the basic way to put it is it will be looking through all of your files and it will find empty or unused files that are taking up space that could be removed and it deletes them for example if you had a folder called videos and in that folder you had two folders one called bad videos and good videos but you have found alot of videos you do not like but none that are good if you defrag the computer it will find this unused file that is taking up space and it will remove it so this is how defragmentation can help speed up and free space on your computer